File transfer to/from Bianca using FileZilla¶
FileZilla connected to Bianca
There are multiple ways to transfer data to/from Bianca.
Here, we show how to transfer files using a graphical tool called "FileZilla". See the UPPMAX page on 'FileZilla' on how to download and install it.
Procedure¶
Would you like a video?
See the YouTube video file transfer from/to Bianca using FileZilla.
To transfer files to/from Bianca using FileZilla, do the following steps:
1. Get inside SUNET¶
Check how to get inside university networks : Get inside of SUNET. If you are part of a Swedish university, you can use the VPN provided by your university.
2. Start FileZilla¶
Open FileZilla application.
3. Select 'File | Site manager'¶
In FileZilla, from the menu, select 'File | Site manager'.
Where is that?
It is here:
The FileZilla 'File' menu contains the item 'Site manager'
4. Click 'New site'¶
In the 'Site Manager' dialog, click 'New site'
Where is that?
It is here:
'New site' can be found at the bottom-left
5. Create a name for the site¶
In the 'New Site' dialog, create a name for the site, e.g. bianca.
6. Configure site¶
In the 'New Site' dialog, make the following changes:
- Set 'protocol' to 'SFTP - SSH File Transfer Protocol'
- Set 'host' to
bianca-sftp.uppmax.uu.se -
Set 'Logon type' to
Interactive -
Set 'user' to your UPPMAX username, e.g.
sven
7. Limit the number of simultaneous connections¶
In the dialog of the Bianca site, click on 'Transfer Settings' and check 'Limit the number of simultaneous connections' to one.
Where is that?
It is here:
click on 'Transfer Settings' and check 'Limit the number of simultaneous connections' to one.
Why is this important?
If you transfer multiple files and allow multiple simultaneous connections, FileZilla will ask you for a password per connection.
Maybe you prefer to only type your password only once :-)
8. Click 'Connect'¶
In FileZilla, click 'Connect'
You will be asked for your password first. Enter your UPPMAX password. ` Then you will be asked for your second factor. Enter your 6 digit UPPMAX TOTP 2FA code.
Remembering/storing a password is useless
Because Bianca holds sensitive data, there is need to use the UPPMAX two-factor authentication code that changes every 30 seconds, every time you login. Due to this, storing a password is useless.
Now you can transfer files between your local computer and your wharf folder.
How does that look like?
It looks like this:
FileZilla is ready to transfer files
Troubleshooting¶
Access denied¶
Full error, in the FileZilla terminal:
Status: Connecting to bianca-sftp.uppmax.uu.se...
Status: Using username "sven".
Status: Access denied
Error: Authentication failed.
Error: Critical error: Could not connect to server
Hypotheses:
- The user is not within SUNET
How do I know if I am within the university networks?
If you login via eduroam you are within the university networks.
When unsure, go to the Bianca remote desktop website at https://bianca.uppmax.uu.se: if this page does not load, you are outside of the university networks.
See How to get inside of the university networks if you outside of the university networks.
- The account is not active
How do I know if the Bianca project is active?
A quick way to confirm your Bianca project is active: go to https://bianca.uppmax.uu.se and type your username. If the project is displayed, it is active.
To confirm your project is active or inactive, use the SUPR NAISS website. See the UPPMAX documentation on projects how to see if your project is active?
- The user is not a member of the Bianca project
How do I know if I am a member of the Bianca project?
A quick way to confirm you are a member of the Bianca project: go to https://bianca.uppmax.uu.se and type your username. If the project is displayed, you are a member of the Bianca project.
To confirm your project is active or inactive, use the SUPR NAISS website. See the UPPMAX documentation on projects how to see which projects you are a member of.
See the UPPMAX page on contacting support on how to contact us.