File transfer to/from Bianca using FileZilla

FileZilla connected to Bianca

There are multiple ways to transfer data to/from Bianca.

Here, we show how to transfer files using a graphical tool called FileZilla.

Procedure

Would you like a video?

If you like to see how to do file tranfer from/to Bianca using FileZilla, watch the video here

To transfer files to/from Bianca using FileZilla, do the following steps:

1. Get inside SUNET

Get inside SUNET.

Forgot how to get within SUNET?

See the 'get inside the university networks' page here

2. Start FileZilla

Start FileZilla.

3. Select 'File | Site manager'

In FileZilla, from the menu, select 'File | Site manager'

Where is that?

It is here:

The FileZilla 'File' menu contains the item 'Site manager'

4. Click 'New site'

In the 'Site Manager' dialog, click 'New site'

Where is that?

It is here:

'New site' can be found at the bottom-left

5. Create a name for the site, e.g. bianca-sens123456

In the 'New Site' dialog, create a name for the site, e.g. bianca-sens123456.

6. Configure site

In the 'New Site' dialog, use all standards, except:

• Set protocol to 'SFTP - SSH File Transfer Protocol'
• Set host to bianca-sftp.uppmax.uu.se
• Set user to [username]-[project], e.g. richel-sens123456

How does that look like?

It looks similar to these:

Storing a password is useless

Because Bianca holds sensitive data, there is need to use the UPPMAX two-factor authentication code every time you login. Due to this, storing a password is hence useless

7. Click 'Connect'

In FileZilla, click 'Connect'

You will be asked for your password with two-factor identification, hence type [your password][2FA code], e.g. VerySecret123456.

Now you can transfer files between your local computer and your wharf folder.

How does that look like?

It looks like this:

FileZilla is ready to transfer files

Troubleshooting

Access denied

Full error, in the FileZilla terminal:

Status: Connecting to bianca-sftp.uppmax.uu.se...

Status: Using username "sven-sens2023613".

Status: Access denied

Error: Authentication failed.

Error: Critical error: Could not connect to server

Hypotheses:

• The user is not within SUNET

How do I know if I am within the university networks?

If you login via eduroam you are within the university networks.

When unsure, go to the Bianca remote desktop website at https://bianca.uppmax.uu.se: if this page does not load, you are outside of the university networks.

See How to get inside of the university networks if you outside of the university networks.

• The account is not active

How do I know if the Bianca project is active?

A quick way to confirm your Bianca project is active: go to https://bianca.uppmax.uu.se and type your username. If the project is displayed, it is active.

To confirm your project is active or inactive, use the SUPR NAISS website. See the UPPMAX documentation on projects how to see if your project is active?

• The user is not a member of the Bianca project

How do I know if I am a member of the Bianca project?

A quick way to confirm you are a member of the Bianca project: go to https://bianca.uppmax.uu.se and type your username. If the project is displayed, you are a member of the Bianca project.

To confirm your project is active or inactive, use the SUPR NAISS website. See the UPPMAX documentation on projects how to see which projects you are a member of.

See the UPPMAX page on contacting support on how to contact us.