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Why is 2FA important?

By requiring a second factor, typically a cell phone or other physical device, it becomes much harder for an attacker to gain access to your account if they somehow have gotten hold of your password (which in this case is the 1:st factor).

For security reasons you will have to use a two factor authentication system if you are a) connecting to UPPMAX from outside of Sweden, or b) connecting from a network within Sweden that does not support forward and reverse DNS lookups (due to a misconfiguration in your network, you can ask your internet service provider about this). More information about why can be found below.

From outside Sweden

If you try to connect directly to our resources from computers outside Sweden you will most likely be required to set up and use two factor authentication (you will be asked for a code from your second factor automatically if required).

Another alternative, if you need to access UPPMAX from outside Sweden, may be to use a Swedish VPN service. For example, if you're employed at Uppsala University, then you can connect using the university's VPN service.

From within Sweden

If you are required to use two factor authentication, and are connecting from a computer in Sweden, this is typically caused by your computer not having a proper DNS name, or the forward and reverse name resolution do not match.

Why is that important?

See here

If this is the case, please contact your ISP and ask them to correct this.

Note

You can check forward and reverse name resolution on this webpage:

To see what address the other side thinks you come from (which will likely be what our systems see), services like

can be helpful.

On Linux, you can also use these commands:

  • Forward resolution: host mycomputername.domain.tld. You have to replace mycomputername.domain.tld with your computers actual name, for example:
host rackham2.uppmax.uu.se

will give:

rackham2.uppmax.uu.se has address 89.44.250.83
  • Reverse resolution: host my_ipnumber. You have to replace my_ipnumber with your computers actual IP number, for example:
host 89.44.250.83t

which should give something similar to:

89.44.250.83.in-addr.arpa domain name pointer tintin1.uppmax.uu.se